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Priority guideline matrix	Severity 1 – Critical	Severity 2 – High	Severity 3 – Moderate	Severity 4 – Low	Severity 5 – Cosmetic
All users	Highest	High	Medium	Low	Lowest
Multiple users	Highest	High	Medium	Low	Lowest
Not sure	Highest	High	Medium	Low	Lowest
Single user	Medium	Low	Low	Lowest	Lowest